Terms of service

TERMS OF SERVICE

Overview

This website is operated by Phuong Studio ("we", "us", "our"). By visiting phuongstudio.com and/or purchasing from us, you engage in our service and agree to the following terms and conditions.

These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.

Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Products and natural wood variation

Phuong Studio sells homeware made from natural wood, including (but not limited to) mango, olive, oak, acacia, and walnut. As a natural material, every piece varies in grain, tone, knots, and figure. Photographs on product pages are representative; small differences between the photographed piece and the one delivered are part of the character of the material, not a defect.

We make every effort to display product colours and details accurately. However, we cannot guarantee that your screen's display will be exact, and slight colour differences between photograph and product are not grounds for return as faulty.

Pricing and availability

All prices are shown in pounds sterling (GBP) and include applicable UK VAT where relevant. Prices, descriptions, and availability are subject to change without notice.

We reserve the right to refuse or cancel any order, including but not limited to orders that appear to be placed by automated systems, orders where pricing or product information is displayed in error, and orders that cannot be fulfilled due to stock availability. In the event of a cancellation, you will be refunded in full.

Accounts

If you create an account on our site, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Intellectual property

All content on this website — including text, photography, logos, brand marks, and the "Phuong Studio" name — is the property of Phuong Studio and is protected by United Kingdom and international copyright and trademark law. You may not reproduce, copy, or use this content for commercial purposes without our prior written consent.

Limitation of liability

To the maximum extent permitted by law, Phuong Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.

Indemnification

You agree to indemnify and hold harmless Phuong Studio from any claim or demand made by any third party due to your breach of these Terms of Service.

Governing law and jurisdiction

These Terms of Service are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to terms

We reserve the right to update these Terms at any time. The most current version will always be posted on this page. Continued use of the site after changes constitutes acceptance of the revised terms.